From the ‘Welcome to the TrainerRoad Forum’ Page:
Have a question about the app, your training plan, or device? Reach out to support@trainerroad.com instead of posting here. Our support team has the best visibility and insight into your devices, workouts and adaptations, and will help get you the most efficient and effective answer to your question.
We definitely want to foster discussion on the forum, but the many threads like this are creating some clutter, ultimately need to be directed to support, and can make it hard for athletes to search for and find the topic/bug/discussion their looking for, so I’ll close this one up. The support team will gladly help you out! 