I got my Kickr Snap in November 2017. I have had very few issues and Wahoo support has been excellent. Most of the issues stemmed from my iPhone or from IOs updates. As of today; TR says I have 173 rides on the Snap. I have 3 local friends that are using the Snap with very few issues as well. Last spring I installed a 4iiii PM on the bike that I use on the trainer. The Snap was horrible when I used the data from the power meter. I simply went back to using the Kicker PM and have had no issues since. 2 of the 3 buddies with the Snap also use PMs outside, none use their PM with the Snap. Both friends had major issues when using their PM with the Snap so both reverted back to the built-in PM. Sorry I have no silver bullet answer to your issue. Curious to find out what it is.
In fairness, Wahoo have got back to me pretty sharpish, suggested all the usual reboots etc. There is a chance all is broadly resolved, although there is a suggestion by Wahoo that there could be an optical sensor issue. Without any doubt, a wattage floor kicks in, especially in the big ring, at about 90 watts, in the little ring this is at about 70 watts. Iām not the main user and havenāt encountered a floor before, although the original issue was drop-outs and not a wattage floor. Fingers crossed this was a temporary issue and Iām hoping might be sorted. On a better note, as yet my Core hasnāt missed a beat!
I have had a snap since November 2016. You said it had worked fine for a long time, so I didnāt bring up the wattage floor - but now that you mention it - I do find that about 50% of the time the Snap struggles to get down to the low wattages of recovery intervals and cool downs. Like at my ~200w FTP getting down to 80w and lower is a challenge at a cadence of 90+. And for workouts like Pettit, if my pedaling gets higher than 95 RPM, I tend to have to bump intensity to find an equilibrium - where it locks in.
I was told once, by either a TR person or Wahoo, that the wattage floor is a real thing.
I also regularly get the over target watts curve you showed in your graph at the start. Mine often jumps up high, then makes a large jump down to get closer to target. Once in a while, I need to ātrickā it to get back in line ā usually by increasing the intensity quite a bit until I feel it ābiteā then I can bringing it back to 100% and it locks in again.
All weird, I know. But works.
Very helpful ā and agree it is about 100w or so in my experience.
I have had my Snap for a while now but I tend to agree. I just canāt get myself to replace it. It wasnāt cheap!
Yes, it does help a lot. I shift to the small ring for all recovery valleys due to this wattage floor. Itās no big deal.
I had the same problem yesterday with my Ramp Test. I use a Snap with power controlled by a Stages Power Meter. I can make trainerRoad work fine in the workouts for the most part but the ramp test is a joke with power all over the place. In the end, the software still spat out an FTP but now I am unsure of its acuracy.
