Yes, sadly I hear of too many issues with Kinetic like you describe. They just don’t seem to be as reliable as the other brands (notes below…).
I have several trainers and am happy with all of them. Cycleops H2 (Hammer2), Wahoo Kickr 2017, and Tacx Neo 2. I like them all, but the H2 is my favorite for ERG use. The flywheel mass and overall feel is unmatched for my use.
The current model is the Saris H3, which has a quieter belt design. I’d like to upgrade to it, but have seen enough issues with it (belt slipping and klunking sounds) that I am not willing to buy at the moment. I have similar concerns on the current Wahoo Kickr 2018 and Core, as they have seen continued issues. The Tacx Neo 2T had some early teething pains, but seems better now. If I had to buy a top end trainer today, it would be the Neo.
Also, if you have the option or are willing to spend a bit of money, a dedicated cadence sensor for the bike might be a useful too for analysis and to know you have good cadence data. Even the best trainers can still give some errant data in certain conditions.