I’ve had one for about a month now. It works great, but what you’re getting is a $1000 mattress with $1000 in tech strapped to it. The sleep tracking is cool, it reports awake/light sleep/deep sleep/rem, heart rate, breathing rate, surface temperature and you can set it to 3 different temperatures start/middle/end (I guess making it colder is supposed to help you wake up?). My only concern is it works by pumping a layer of water through the surface so I would expect to see leaks and pump failures well before the mattress is 10 years old. There is a one year warrant on the tech and 10 on the mattress.
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