Saris H3 Discussion/Issues

Hello All
My relation with the H3 is quite new, I am on the 3rd week of use, bought new from Chain Reaction Cycles.
I was immediately affected with the belt slipping issue, so after a few hours I was disassembling it an increasing tension ob the belt; it is strange that a device announced as a beast for dealing with 20% inclinations was slipping under a low effort.


Done increase of tension on the belt (despite I have no idea of what is the suitable tension); on that matter the Saris instruction video gives no input since the tension screw on the H3 is on the left compared to the exposed on their video. https://www.saris.com/product/direct-drive-belt-replacement

Yesterday, again slipping while climbing in Rouvy at lower than 10% gradient; again unit open…
Quite easily was noticeable some rubber powder laying on the interior of the plastic cover and erosion on other area (to the level of melted plastic due to the heat of the belt touching it).