Saris H3 Discussion/Issues

In the end she went for the Saris. Arrived today but not set it up yet.

Just in time for autumn! :+1:

2 Likes

Interested to see how you went, I’m in Melbourne too (I assume this will apply for all of Australia) but getting in touch with Saris was an absolute nightmare, basically swore me off them for good when my current H2 gives up the ghost.

I never heard back from Saris… so I had a mate work magic on it:

https://www.instagram.com/p/CUL5s8iBUYi/

It’s working… but reading ~50W high or so even with a few spindowns. I assume this is to do with the belt tension. I’ll loop back to it one day… or loop it into the local metal recyclers.

1 Like

I’d love to see some more details on the fix - I love stuff like this, and I’m not afraid of a soldering iron :slight_smile: Hope mine never needs this…

1 Like

Well, if your mate needs more mates and wants to fix more trainers :slight_smile: ha!

Hopefully my scenario won’t have to resolve to what you posted, very interesting to see though thanks for that. Think if it’s more complex than a belt, will bite the bullet and get a different manufacture trainer, assuming I can get my mitts on one.

1 Like

Only found this site AFTER I ordered my H3 - reviews I read seemed to give quite high marks to the H3 (I am not too worried about relatively accuracy issues as I tend to focus on Heart Rate when cycling due to Heart specialist recommendations, + cadence I hope to get from separate Garmin sensor on a crank arm).
This will be my first smart trainer at home (I have previously used a Computrainer in a class setting) - in my ignorance I assumed everything will be just better with a smart trainer!
Hoping that long list of entries I read here reflects popularity of H3 for ERG-mode usage (rather than seriously sub-standard quality) !!
As background I live in Canada, and checked with Saris that I could get customer service direct from them rather than being required to go through the UK-based on-line retailer - So hopefully I will not be stuck with transport charges across Atlantic to get any issues addressed.
Pricing, even after allowing for transport, was some 30% lower than local prices). Retailer (ChainReaction) has confirmed it is a brand-new (ie not a ā€˜customer-returned’) item. However, I was not able to get any indication as to when unit was built - I gather from this thread that more recent units have incorporated changes to address certain issues.
Delivery expected today - I may be back looking for help!

Hhmmm - No indication H3 is powering up - Any advice as to what to try ?

Based on comments in this thread, I looked in the power port, could see a split pin but as the connection seemed a little loose I inserted small screwdriver and gently pried the two pins slightly further apart. Connection now seems ā€˜tighter’ when I plug in, but still no indication H3 is powering up.
The power block has a small green light which glows when inserted into wall outlet (which takes a minute or longer to fade away when I unplug it from the wall outlet.)

Background (see preceeding post): H3 actually delivered today - all seemed great with Jan 26th 2021 date stamp on package (so perhaps this is reasonably uptodate H3).

UPDATE OCT 18th - RESOLVED with one phone call to Saris customer service - they identifed that the ā€˜bendy bit’ (my technical term) which plugs into the H3 & connects to the power cord was defective. Will supply replacement part thru mail.
fyi dealing with customer service went very smoothly - pleasant experience.

3 Likes

Hi Shane, do you sell It?
I have a friend of mine that maybe can fix It, Better then if you trash maybe.

Update me

It’s in the corner waiting for me to find the time to look at the belt tension.

Ok, in case write me.

PS: for belt tensione adjustment you suppose this tension Is actually too low and generate over Reading or Is the opposite, so too High and over Reading?

Me too. And great deal. But now I need a new road/gravel bike to go with it. :grin:

2 Likes

Had my 1st ride on the H3. It’s a solid trainer. I can’t tell any difference between that and the kickr core.
But…. I sure did not realize that the H3 doesn’t have dual band BLT. I normally have the kickr connected to TR and Zwift. But I had to skip zwift today. Anyone know how to add an ANT dongle to an Apple TV?

I may have to stick with the kickr core otherwise and give the H3 to my brother.

Yeah, I mentioned the 1x ANT+ & 1x BLE connection about the H3 vs Wahoo stuff above when someone asked a ā€œthis vs thatā€ question.

AFAIK, there’s no real way to run ANT+ with the Apple TV. Since you are using that for Zwift, and it’s presumably BLE only, what is the device you are using to run TR? Perhaps there is an ANT+ option on that end instead?

The option that may work is an ANT+ to BLE bridge like either of the following devices:

I have no experience with either one, so hopefully someone can help there.

I normally had my core and Assioma connected to TR for powermwtch. Zwift connected to core for power and cadence.

I suppose I can use my laptop to run TR. The problem is i have a big TV in front of me for TR and I just use screen mirroring from my phone to see it. If I use laptop, I am not sure I can screen mirror or chrome cast it to the tv. Have to look into it.

It would be nice to have TR have the casting feature.

I have a 4iiii Viiiiva HR monitor I’ve been using for about a year and a half. It’s worked pretty flawlessly as both an HRM and as an ANT+/BLE bridge. I used the bridge for TR on an iPad for about a year and never had any trouble at all with it. Everything just worked and I never had to mess with anything apart from a single battery change.

1 Like

So was just reading more about the Saris H3 as we ordered 2 last Friday - somewhat on impulse to seeing the great sale price.

In reading the forum today I learned the H3 doesn’t support Resistance mode. This really might be an issue for us as we have come to like using this feature at times. It never occurred to me that this mode would not be available. Hoping the standard mode will work well enough for those times we want to opt out of ERG mode…have never used it so have no idea what the experience with it will be like…. Really hoping we don’t regret this decision…

ETA: Turns out that the H3 offers Resistance via ANT+, Standard via BLE.

2 Likes

Just as an aside, when I used to shut off erg mode on TR, Standard was my go to on the Kickr. There’s little practical difference between standard and resistance modes AFAIC.

1 Like

That definitely could be the case. The thread I read stated it was the only trainer that did not have resistance mode but did have slope/standard mode available in TR, but I have not done any other research to verify that this was correct. Your feedback is much appreciated!!

  • Yes, essential characterized as follows:

Resistance mode = linear progression, more like the magnetic trainers of old

Standard mode = non-linear or exponential progression, more like the fluid trainers of old

image