I’m not sure I believe this is true. I’ve been waiting since the 19th. There are several people here saying they got it in a few hours. I’ve been with Strava since 2016, which is a long time, but they’ve been live since 2009, so I doubt I’m the oldest Strava member out of all those.
Edit: maybe they’re doing the requests LIFO instead of FIFO? Just a wild guess.
I’ve been requesting my data regularly for several years. The link has always been sent quickly, within an hour. I made another request yesterday and the link arrived within 15 minutes and my data was downloaded shortly after (~2gb file).
I have had the same experience in the past. Now I’ve been waiting for days with no result. I also filed a support ticket and haven’t heard back.
Edit: but I’m also not crying conspiracy or malintent. I’m willing to accept that there might be a toilet paper run on Strava data after the announcement and maybe some requests just get lost or whatever.
I received the requested download link in about 10 minutes’ time this morning. I should note I’ve been using Strava since 2011 and have never paid them a cent.
What I initially experienced wasn’t a delay as people here said they were getting their on a day at most. I got nothing. Like I said, once I started sending them money again, it seemed like they were more cooperative and I got my email the next day. Yeah, it was a big file, but no way should it have taken over a week to even just respond to say they were working on it. I got nothing.
AND just because it’s in the Strava User Agreement doesn’t make it legal or enforceable in a court. They can put all kinds of nonsense in that agreement and the right court would shoot it down like a duck! And in some venues Strava would have to reimburse court costs. I wish I had that kind of money but I spend it all on tech goodies and bike parts and riding stuff…
Run by three year olds? I wouldn’t count it out. Just wonder how long it’ll take for them to see it and react, like that thread they finally killed.
Either way, they are forcing people out, and as soon as there is a valid competitor, people will be fighting to get out the door. (Maybe. The social aspect is compelling for some people)
If there’s one thing that Strava has shown no concern about in the past, it’s “bad press” for starting to charge for things which they used to offer for free. I’ve grumbled about ever-diminishing features in the free sub, but understood why they’ve done it. I would have grumbled about them charger a data transfer fee to export my data collected on a Wahoo to TR, but I’d have probably paid it given that there’s currently no automated alternative and with the understanding that they need revenue to continue to function. However, how they’ve handled this has made me want to do anything possible to avoid ever paying them. Even if they back-tracked now and offered a $1/mo data transfer option, I’d rather buy a new $350 Garmin to replace my almost-new Wahoo.
They would have heard quite a few complaints, but I get it: they have to run a service and that ain’t free. I’d be fine with that … but unfortunately, Strava seems to have different plans.
Now that my Garmin data no longer gets pushed to Strava; I am in that withdrawal phase. Soon the addiction to sharing my data on Strava will pass. Then a new world beckons.
Late to the party on this one as have been on holiday but have now watched the DC Rainmaker video and skimmed this thread. I’ve cancelled my Strava premium subscription and downloaded my data. Also considering just deleting my Strava account as I’m not that bothered about the social side of it anyway.
In fact, Strava’s actions have just made money for Garmin! I record all my bike rides on my Garmin Edge 830 but use the Strava app on my phone for strength sessions and the occasional run. I had been considering a Garmin watch in a Black Friday deal as I’m doing a bit more running these days. Strava just sealed the deal. Garmin should thank Strava for making a few hundred bucks!
Using it as a data hub and for running and strength workouts were my only real reasons for Strava. I no longer need it for that since all my activities will now sync from my Garmin Edge or Garmin watch to Trainerroad.