4iiii not powering up after firmware update

[K14]

Just done a firm ware update and now it will not waken up, anyone experiencing this and if so how can it be resolved

[dhaines83]

Try this post

4iiii Precision fail!

I had a similar problem today with my left side powermeter. The update got stuck and I couldn’t get back to the factory settings and my Garmin edge 1000 couldn’t connect… I changed to a new battery but the App said 0% even though I knew there was 3,3 volts on the battery. After contacting the 4iiii Support they gave me this procedure: Turn the battery upside down in the pod and reinsert for 5 seconds in the powermeter - and then reinsert in the correct orientation. This will reset the powermet…

[K14]

I have done this as I read it earlief, I just doesn’t want to power up at all, I even went out and bought new batteries just to be sure

[dhaines83]

Doh! Time to contact support I guess

[rcanto]

Spot on! You save my day! Thks