So I’ve been using TR for 3 years or more years. Sometimes the app wont adjust the resistance to match my Assimo pedals or my fsa power cranks. Usually I stop the workout, close the app and reopen it and it works again. But lately that doesn’t work either. Any ideas?
I should also mention it works perfect on zwift, every time, so it’s got to do with the app.
Thanks for any input
- Have you contacted support@trainerroad.com for help?
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Not this time, last time they told me it was my trainer. But then why does it work when I reboot.
I guess I’ll post this to them.
Thanks
Definitely best protocol so the team can look at the full scope of your devices. They’ll be happy to help!
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So seems I had an interference from a device that made this happen. Which device this is I still don’t know, but it seems to be working now. I’ll check what’s on if it happens again and try to isolate it.
Thanks for everyone’s help
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Closing this thread to prevent further confusion for other athletes experiencing this.
The forum is a great place to discuss training, cycling, nutrition, and to share TrainerRoad experiences, but isn’t the best place to ‘get to the bottom of’ an issue. Support knows best and is the quickest to provide up-to-date info (and in this instance, the action items to help). 
From the ‘Welcome to the TrainerRoad Forum’ Page:
Have a question about the app, your training plan, or device? Reach out to support@trainerroad.com instead of posting here. Our support team has the best visibility and insight into your devices, workouts and adaptations, and will help get you the most efficient and effective answer to your question.
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