Does Traineroad not work with Bluetooth 5 on IOS
I have no issues with BT on my iPhone 11 and TR which I believe is using BT 5.
Make sure you’ve updated the TR app and possibly check if your iOS device needs an update.
You should not have any issues running Bluetooth on the iOS application, native Bluetooth is fully supported 
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If you’re having trouble getting connected, go ahead and reach out to our Support Team at support@trainerroad.com and they can help sort things out 
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Thanks for your help. I referred a friend, he signed up but is having problems connecting. He’s reached out to support now