I noticed that starting early last summer and going back, my completed rides don’t appear in the TrainerRoad app anymore. They appear ghosted and incomplete. I compared with my Strava, that shows them completed. Losing this history is a bit of a disappointment. Any suggestions to fix this?
Here’s a screenshot of a sample week, showing they’re incomplete, with the completed workouts in Strava.
Hmm, that certainly doesn’t look normal to me…
I’m going to bring this up to the rest of the team so we can dive a bit deeper and see what’s going on.
I’ll report back soon on this – I think we should be able to get those rides to appear in your TR account again!
Heard back quickly on this one!
Your rides are still available to view on the TR website when you are signed in – so they aren’t gone!
At the moment, we limit how many months of data are stored on the TR app itself, which is why you aren’t seeing those rides on there.
Hope that helps clear things up!
That makes total sense! It’d be great in the future if they could all be shown in the app - I don’t see a reason to ever use the website as everything seems to be managed in the app.
Thank you for the quick reply!
