Former Subscriber Data

I recently let my subscription lapse and I would like to see my data from when I was a subscriber. Which I don’t seem to be able to do. I know that there are cyclists who subscribe for portions of the year. Is there a way to see your data or do you have to resubscribe to see it? If you have to subscribe it would seem to me that you don’t actually own your data but are renting access to it. Thanks

This is why people use intervals.icu, TrainingPeaks, Strava, etc.

1 Like

You own your own data - when you have access to the system, you can download your data.

Owning your own data is not the same thing as saying a third party has to host and make it available to you forever. From a data governance perspective, TR should actually be deleting subscriber data XX days after someone cancels their subscription

2 Likes

I bet if you emailed support they could give you a .zip file with all of your data and you could then import it into Strava, TrainingPeaks, Intervals.icu, or the like.

But as others noted, once you’re not paying they aren’t obligated to allow you to view it on their platform. But If you asked they would most likely give it to you to do with what you wish. You’d just have to find another service to analyze it with as the .fit files on their own are a bit useless.