How to resolve CompuTrainer that keeps dropping out/going in to calibratiuon mode?

TrainerRoad Software
1

I’m using the legacy version on TR on PC with a ComputTrainer. The ergo keeps going in to calibration mode (did it at least 20 times today!)

Before I rage quit TR and go to Zwift, any suggestions on how to resolve this?

2

I am having the same issue, but far less frequently. I would say twice per week this happens for me.

3

I understand how frustrating that can be.
I haven’t had that exact problem, at least not in a long time, but I would cast suspicion toward the small 3.5mm cable and connection points at the brick and at the usb adapter. Intermittent connection problems show up there.

4

Hey @BenTheStig,

I’m sorry about your troubles with the Legacy Application, I know how frustrating it is when you can’t successfully complete your workouts.

I’d recommend shooting our Support Team an email at support@trainerroad.com to see if there is anything we can do before you suspend your account. Support for Computrainer is a bit tough since Racermate went out of business, but they should be able to give you a couple of things to try :+1:.