Issue with outdoor ride sync Garmin edge 520

TrainerRoad Software
1

Hi TR,

I just finished a outdoor ride. Usually the outdoor ride will sync without issue with TR once the ride is upload, however, todays’ ride wasn’t syncing. I tried to update the file manually, but TR is saying the workout is duplicate. Is there any reason for that?

Thanks,

TW

2

Our Support Team would be happy to look into this issue for you, just shoot us an email at support@trainerroad.com and we’ll get things sorted out :+1:.