I’m one of those really annoying triathletes. So I have to fit in not just 3-4 bike workouts, but also 3-4 runs, 2-3 swims AND 2-3 strength sessions (plus yoga/mobility work). I also race duathlon, so don’t have much of an off-season. I only pick one or two A races, but my B/C races are still important to me (as qualifiers for next year’s A race).
So, I have to juggle my weekly time commitments, make sure it fits in with my racing, and still try to have some kind of family life
My issue with Plan Builder is that it never really seemed to change much based on what I had input into the variables. I never felt like I was getting a personalised plan, but I still had to fiddle with it to get the timings right (and each time I fiddles it forgets that I prefer to train on different days than your default)
I LOVE Adaptive Training because it takes away a lot of that micro-management, while responding to how I’m actually training. It’s still not perfect (tomorrow I have an Achievable Threshold workout, but on Friday it’s given me a Productive workout, when I know I’m going to be deeper in a hole by then, so I will probably swap them around), but I can see that it has huge potential.
If it could take account of the TSS from my running, swimming and strength work, that would be even better.
I personally don’t feel you’ve betrayed us. Nothing has changed yet.
For me the issue I have is that grandfathered pricing creates a relationship between me and TR unlike any other company. For every other training software company I’m just a paying customer who they don’t care about. But you guys are different and the grandfathered pricing makes me feel valued and this makes me value TR more. That’s why for me I’d take a price increase more to heart…like being cheated on by a partner, the “I’m not angry, just disappointed” situation. I would feel let down.
On a business level it probably makes more sense to scrap it. You’d lose less users than you’d retain so you’d increase your revenue.
Then it becomes about the product and service. As someone mentions above, I’ve never known a CEO be as active with its customers as you are and we know you wouldn’t take the decision to increase prices without a lot of hard thought.
Honestly, for me if you increasd my price, I’d probably leave or at the very least go monthly as I’d have no reason to stay loyal. But I totally understand what a bind and restrictive business practice grandfathered pricing must be. But once you lose a good thing…it makes it harder to justify the higher cost…you always feel you are getting less.
Sometime after downing that bottle of wine in one go
Thanks for the discussion on this thread, it’s actually a really cool thing. I guess one thing it shows is how tricky the psychology of pricing can be!
Increase price and reinvest back in TR tech features. TR is the best product… for what we are paying… a personalized training plan that adapts to you on the fly…in house/home personal trainer…TR it is very cheap, and a great investment. Longterm health benefits, and cost of healthcare avoidance will more than pay for TR and any future price increases. @Nate_Pearson keep up the great work Nate, love TR, TR has really made a positive change in my life, Thank you, and your team.
This is exactly how I feel. Been a member since 2010. Yes, the application has changed dramatically and become much more ‘fire and forget’ than at launch. At this point, I’m happy with the product as-is; super convenient, easy to use, let’s you watch and listen to what you want. I’m not missing any features.
Even though I train very little indoors during the warmer months, I’ve kept TR going all year because of the grandfathered pricing.
If the pricing goes up, I’ll be going month-to-month for maybe 4 months a year. I might explore some of the other training options as well. So, no increased revenue from this user unless they more than triple my current sub fee.
Edit: If Nate’s IT folks have a magical ML algorithm that will guarantee a bump to 5W/kg… well now I’m listening
Edit2: I carry a spare front road through-axle in my bag in case Nate shows up to a race I’m at (cough, Patterson Pass)
Has anyone else considered that Nates “off the cuff” comment has now given them 654 candid/spirited market research responses communicating the response to this move if it were to be done? LOL. He’s a genius in my mind. Well done Sir. Well done.
I’m a legacy subscriber who has stayed with TR for a couple of years when I could not ride due to family issues. I kept my subscription active even though I knew it would be years before I would use it again, to keep that pricing, and out of loyalty because of the promise that legacy users would be taken care of.
I understand TR’s needs, but boy, do I feel like a sucker.
The wider community of cyclists who use Zwift of something else as you deacribe.
However, I am referring to a sub-group of those. The specific individuals who are subscribed to TR and who want to jump on and just ride. Likely a sub-set of the wider group. Actually in response to @AldridgePrior I too think this is a small sub group. However its the group Nate would be interested in. They are here for a reason, different to that benefits they get from Zwift or whatever. I know some who use both, especially over winter.
Side note - I started that way. Started with Zwift, did their workouts, they (and Zwift) annoyed me, found TR and got hooked, then started using training plans and now AT.
