My ride did not upload to the website [Resolved ✅]

I finished a ride on my trainer 3 hours ago. I can see it on my tablet. But it never uploaded to the TR website. As a temporary workaround (to push to Strava), is there a way to extract the .fit file from my iPad?

Hey, welcome. Have you tried quitting the app and restarting and seeing if that sparks a sync? In any case support@trainerroad.com is super helpful for stuff like this.

Thanks. Not sure what was wrong. I had to completely reboot my iPad (not just restart the app), and then it uploaded.

Glad to see a reset got that workout to sync up! It can take a moment sometimes, but if you have further issues with this, feel free to reach out again.

I’m going to go ahead and mark this as ‘Resolved :white_check_mark:’ for now, but don’t hesitate to follow up if any weird sync behavior persists.

Cheers!

Well, that fix did not work for me. Completely eliminated a breakthrough workout! Doh!