I have been riding my V2 Wahoo Kickr for about 3 years now and have recently found out that my ratchet ring is broken. For those of you that don’t know what that is, it is the ring that the paws of the hub uses to turn the wheel in a bike and the flywheel on these trainers.
So in saying that, I am looking for help in getting this repaired some how. Wahoo support says that due to the age of this trainer they don’t support servicing or repairing it. Other than that ratchet ring, this is a very healthy trainer. Only has about 3k KM on it.
First step is to see if you can identify the specific ratchet ring installed. Get the freehub off, clean all the grease off and get a good look (and pic) of the ring. It might be one of the common styles, where you can order the ring tool and replacement. Below is a quick search result showing a range of possibilities. See if you can match yours and get the appropriate tool and ring to fix them.
I have been looking at these for about a week. I even looked at the wahoo site. They actually have the ring for a 2018 model and was looking at getting that one and seeing if it would work. The tech at kickr says that this ring is not replaceable but there are groves under the ring where it was screwed in. They don’t want to do anything but sell me a more modern one. I don’t have the money for it right now… will be cheaper to just get this one fixed. There is nothing wrong other that that ring.
Depending on what your local bike shop has, they may have the removal tool. Could be worth taking the trainer there (if that is possible for you) to see if they can do the work to remove the bad one. Then identify the exact right one to replace and order that.
Haven’t had time to remove the broken ratchet ring. It is surely removable or it is sure broken up. And if it is not removable, I will have to replace the flywheel… @#$%!
Sorry just saw this. The bearings in the Kickr, at least in my gen1 are…
2x 6002-2rs
2x 6201-2rs
2x 6003-2rs
These are the only pics I took last time I swapped the bearings, I’ll take more next time as I think I’m really needing to replace the one behind the freewheel pawl now.
The ratchet ring may be replaceable, but you might break your tool and vise trying to get it out. I broke a harbor freight vise trying to remove a DT Swiss 370 ring.
If you do get the tools, get the “Polish” ones from ebay, not the CN ones. I’m not sure on the origin from of either, but one is better than the other. If you send the OD of the ring and the tooth count, the ebay seller should be able to get you the right tool.
Is the freewheel pawl where the ratchet ring is? That is what the problem I am having with my kickr2 and is causing me grief. My ring broke in 2 and I can’t remove it. I don’t have the correct tool to remove it and can’t find it.
Thinking about just selling the parts or for parts on ebay.
I have a 2017 kickr and the bearing behind the ratchet ring have failed after over 11,000 miles! Contacted Wahoo to enquire about a tool to remove the ring or even the maker of the ring so I can idenfiy a tool on the internet but after a few emails back and forth they refuse to discuss this any longer! Very poor customer service The ring is quite unusual and despite endless searches on the internet I’ve so far been unable to source a suitable removal tool! I have even designed one and had a quote to get it made using specialists CNC machining and then hardening and it’s quite expensive (over £300) It’s very disappointing that Wahoo will not give the purchasers and users of their equipment the support that they ask for, many of us are quite capable of repairing things and with the tool or even knowledge of the maker of the ring from wahoo this frustration and annoyance could easily be avoided! My search continues and should I find a solution I’ll post it here! Good luck!
Hey folks, sorry to revive an old thread. I 3d printed a tool that works on the first gen KICKR, not sure if it’d work on others but it’s easy to tweak the design. It’s very difficult to remove, but I’ve had good luck removing the flywheel & plastic discs, then screwing the flywheel to a workbench while using a 2’ breaker bar & the tool.
I couldn’t believe it either! Screwing the flywheel to the bench was the big breakthrough so I could focus on keeping the tool fully seated while cranking on it with a 2’ breaker bar. It’s worked perfectly the three times I’ve needed it.
If you do end up taking the plastic discs off the flywheel make sure to re-glue & clamp the side with the optical disc (gen 1 only?) so it doesn’t end up wavy!
The ring is quite unusual and despite endless searches on the internet I’ve so far been unable to source a suitable removal tool! I have even designed one and had a quote to get it made using specialists CNC machining and then hardening and it’s quite expensive (over £300) It’s very disappointing that Wahoo will not give the purchasers and users of their equipment the support that they ask for, many of us are quite capable of repairing things and with the tool or even knowledge of the maker of the ring from wahoo this frustration and annoyance could easily be avoided! My search continues and should I find a solution I’ll post it here! Good luck!