PSA: I upgraded to the latest TR Mac Beta this morning, and it completely breaks BLE - see the below screenshot. I verified this on 2 M1 based Macs, and reported it to TR Support.
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Same here on an Intel based Mac mini.
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Thanks for reporting this, @alphadogcycling. The engineers are looking into this just now to get a fix out ASAP. Thanks for your patience, guys!
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All,
TR just released a hot fix / updated version of the Mac beta app that fixes the BLE issue - at least it fixed it for me.
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Same here on the android app. Not good. All 3 BT connections dropped mid workout.
I had to leave the beta. Remove the app and install the current alpha? Version.
Hoping for an android fix too.
You should report the Android problem to TR support. I only reported the Mac issues, and it worked on the iOS for me this morning (but I didn’t check for an iOS update prior to my ride)
@AlphaDogCycling thanks for giving everyone the heads up!
Just to confirm, there’s a new beta release that fixes the BLE issue out now. To get the update, relaunch TR and you’ll see the banner at the top.
The new version is 2022.38.1.217 — you can confirm you’re on the updated version by checking the Support tab > scroll down > see version number (see image below).
@RolandGosebruch, let us know if you’re still running into issues after updating and we’ll get eyes on it ASAP.
@WombleHunter, @oldcyclist65, this issue only affected Mac beta (version 2022.38.0.xxx). Something else seems to be afoot so we’ll follow up in DM to get to the bottom of your cases.
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Wow, that was fast!
Current version looks good. ANT+ and Bluetooth are on, all devices are detected.
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