Saris H3 Bluetooth has failed - is there a way to correct it

Equipment
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My Saris H3 will not connect to my pc or my Iphone via bluetooth. Since it won’t connect, I can’t upgrade firmware anthing. The H3 is about a year old.

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Unplug the trainer for 5 - 10minutes, reboot computer/phone. Google a way to factory reset the trainer if unplugging doesn’t work

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Hey there @Towerclimber50,

Are you still having issues with this?

Let me know and I can take a look! :male_detective:

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I have it working now - but it seems i need to reboot my computer at every use to get the blue tooth to connect.

Not optimal, but I am riding again!

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Make sure the trainer isn’t paired to several different devices. They will fight to attach to the trainer and the winner will lock out the others.

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Thanks for that. Yes I have been careful to make sure only my pc available to pair (turn off my phone blue tooth to be sure)

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It’s good to hear that it’s working!

If you continue to have to restart your computer each time you want to use it, let me know, and I’ll take a closer look at what might be going on.

@AJS914 has a good point. Nowadays, there are usually a good handful of devices and sensors that could cause interference in one’s household.

Are you unplugging your trainer when you’re not using it?

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Ok thanks so much

No, I don’t usually unplug the trainer when I am not riding.

Should I??

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No, not necessary IMO.

The H series trainers all go into a sleep mode when left inactive, and wake up once you spin the cranks.

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I agree with @mcneese.chad here. I usually leave my trainer plugged in most of the time unless I know I’m not going to use it for a few days.

If you’re having strange issues like this, it doesn’t hurt to unplug it for 10-15 minutes to let the trainer reset before using it again, though. You’d be surprised what that alone has resolved in the past! :face_with_hand_over_mouth:

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FWIW, I also improved my pain cave bluetooth issues dramatically by no longer using 2.4ghz wifi down there. I switched everything to 5ghz. On devices that support ant+ (power meter, HR monitor), I use ant+… Bluetooth also operates on 2.4ghz.

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Mine has the same problem and even if I restart my computer/phone. Stuck on solid red light too. Tried unplugging it for 10/15 mins. Nothing has changed

Any ideas?

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I posted this in another H3 thread