Service outage? (4th march)

[JoeX]

Is this related to login issues and ride syncs or something else?

[RCC]

I’ve just successfully done a workout on my iPhone and it’s uploaded to Strava ok. The app had a banner saying “service outage” etc but it seems ok.

[mcneese.chad]

Issue with app not recognizing login info

Here’s what we think is going on. Our transaction log in our Azure database is full and not letting us write to our database. We aren’t able to clear this ourselves so we’re waiting for Microsoft to answer our ticket and clear it for us. Right now we’re trying to deploy a change to let everyone log in. You’ll still be able to do rides and they will sync once everything is fixed. We have a 1 hour SLA between Microsoft and ourselves for these types of outages. I believe we’re about 90 minute…