I cant seem to get my new Thinkrider X7 smart trainer to go into erg mode for Trainerroad WO. It appears the trainer is only a power meter. I would really prefer to stay with TraineRoad as i enjoy the data based workouts. Any ideas or help?
I emailing TrainerRoad directly for this level of support.
I have exactly the same problem with the Thinkrider X5 I have just bought. It’s only a problem with our Apple devices. Android tablets work fine.
Is it apple you got a problem with?
@dwillis so I’ve had a response from TR support. Apparently Thinkrider uses a proprietary form of Bluetooth which isn’t supported by TR. As I say, I’ve got it working on two different tablets running different versions of Android so that’s the current work around. No joy with either of the two different Apple devices we have.
I haven’t yet tried it with a laptop device.
Thank you 
Thanks, got sorted eventually 
How did you manage to fix the problem? Cheers!
Got sorted, I changed laptop. Have trainer now set in ERG mode. Works fine now.
So do you think the alternate laptop has a subtly different bluetooth connection or are you connecting via ant+
I’m planning to buy ThinkRider X5 and using TrainerRoad on IPhone. Is the issue solved ?
Yes, all sorted, I recommend
Thanks a lot.
I have Tacx Smart Flow and planning to upgrade to ThinkRider X5.
Do you think it worth or just keeping Tacx Smart Flow ?
I recommend Thinkrider, I have been using consistently for 10 months, no problems
@dwillis I tried yesterday ThinkRider X5 with my IPhone
It appears as PowerMeter not Smart Trainer thus no ERG mode.
How did you overcome this issue on Apple devices ?
Hi everyone! Are there some updates with connecting Think Rider to TR Mac app? Also, maybe somebody have an experience with ANT+ adapter for mac, is it solves the issue?
I have a Thinkrider X5 and this issue is still not resolved with TR on iPhone and iPad. It is not recognized as a smart trainer.