Can anyone on here help?
I unplugged my computer by mistake and when i started it again, the TR app wouldnt work.
I uninstalled it, but now i don’t know how to get it back. In fact i don’t know how i got it on there in the first place. Where can i find it ,and how to get it back?
I’m useless with computers, so please make it simple. Thanks!
If you uninstalled it from your computer you can download a new one from here:
Just choose the one that matches your operating system.
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If this doesn’t work, contact support@trainerroad.com for help.
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Unfortunately I still cant get it to work.The app downloads ok, but wont open as it should when i click on it, nothing happens. In the troubleshooter says incompatible.I have windows 10 .
It worked fine before , so leaves me frustrated.
I’m going to give up trying as no use wasting any more time.
I can use the app on my phone, but do like the bigger screen on the desktop.
Thanks, hopefully they’ll come up with some ideas.
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Update.
They tried to fix it , but couldn’t.
It was a Bluetooth problem on my windows 10 laptop. Not a TR problem.
After a 3 day struggle, I managed to get Windows help to call me ,and they were able to work on my computer and fix the problem.
The windows help is great, and I should have thought of that first, once I realised it was not a TR problem.
Just some info incase anyone on here suffers this. I’m telling you. it is far worse than over/unders, the spiral of death, or having to bottle a workout. Plus i only had 5 hours of sleep, woke up with a sore head, and when eventually everything was sorted, struggled with the first interval of Eclipse!
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