As of this evening trainerroad website is freezing. Anybody else got issues? Just updated iphone, but problem remains.
www.trainerroad.com is loading fine on my iphone, as always the url redirects to my career page.
Okay here.
Fine on Win10 PC, Chrome and wired connection.
Right, doesnt work properly on ios/firefox as of latest versions. My calendar does not load fully, the menu is not accessible, actually the site freezes partly or even fully and is not usable.
I have not tried other browsers.
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OK on my Windows desktop.
Seems to be a firefox on IOS problem, just tried edge and all works fine
IOS on my phone is working again!
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i think they added multi language support yesterday, since yesterday i get a Popup during login with the infomation to change the language in TR Web to my local language:
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So, now on Edge/IOS the site does not work either
So, Am I really the only one with troubles on IOS? Neither on Safari, Edge nor Firefox does the Calender work properly. The language questions pops up as long as I do not switch to the systems language (German). Choosing english does not work. Ok, that I do not care about.
But then plenty of pop up menues dont work, I have to reload the page, switching between days keeps the workouts the same although I choose different days where clearly a different workout should be shown in detail. Switching between indoor and outdoor description do not work etc… i could go on.
I am really surprised there arent more users with troubles? Do you all use desktops? There all works fine for me too… on IOS it is a mess.
Are you on beta iOS?
No, normal ios woth all latest updates
I was also having trouble with the website for a couple of days. iOS 14.4 and Chrome. Language selection seemed to be causing issues as I was prompted several times. Works now though.
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Windows 10 PC, was not able to upload a training for ca. 30 minutes. After that everything was fine again.
Hi, thanks - yes, I have Adblockers on my IOS and also on my Desktop. No problem with the Desktop Site despite strong Adblocking or Anti-Tracking Plugins.
On IOS I switched off all of that too, in Firefox, in Edge, in Safari…still… on IOS the Site is not usable
FWIW I’m on Mac (Safari and Chrome) and iOS (mobile Safari) with ad blockers (disabled for TR) and don’t have any problems with this forum or TR website.
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Maybe this issue fits in here:
On the topp of the forums homepage there is now a different link than before: earlier it lead to the TR homepage and in case I was logged into the forum I was redirected to my TR profile directly.
now it leads to the AT site
https://www.trainerroad.com/adaptive-training/
Logged into the forum clicking on this link I am redirected not to my profiles page but to a new window where I am logged out looking at the general AT website.
When I log into the TR site only then am I redirected to my profiles page looking at my upcoming workouts, calendar etc.
Now another curious thing:
Doing this at the same time I am being logged out of the forum.
So I end up being logged out of the forum, am logged into the TR profile, re-login to the forum, and once I click on the AT link at topp of the site, I am being logged out again.
That happens on windows/firefox, on ios/firefox and ios/safari.
Thanks for bringing this to our attention! This loop is ultimately happening when you’re hitting the “Log In” button, which is shown by default on pages of this nature on our website. You don’t need to hit that as you’re are actually still logged in (as we can see that once you do, it automatically logs you out of TR/Forum) BUT we’re looking into the best solution to avoid this confusion/fix that loop. Thank you!
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Ok, very well. Thank you for the effort. But how do I actually then get to my profile page? When I follow the link on top I cant access my profile without first logging in (which leads to being logged out from the forum).
Following the link on topp, ignoring the log in and clicking f.e. On Calender leads me to the broad page about calender functions for non-subscribers… but not to my own calender. So: i am forced to actively log in.
Earlier I appreciated to just click on the link on top of the forum and be directly in my profile having easy access to all functions.
Now there is always the need to actively re-login to TR.