I have the same issue. Usually it can be fixed by reloading the page.
At least on Android the website doesn’t really offer as smooth of an experience as one would expect. In addition to the scrolling problems the loading time takes me back to the dial-up times of the 90s.
I do my workouts one either my PC or my Moto Z3 running Android Oreo. I have not experienced any issues in selecting my rides or loading workouts on my phone. All of my calendar and plan set up I do on PC. I really only use my phone to do workouts when my PC isn’t handy or I want to use split screen and watch a CX race while I work out.
Do you have trouble scrolling through any other menus/pages in the app or just workouts?
If I search for a workout I will sometimes get just the first bit of the page, but if i reload the page it all works. As long as I do the workouts that are on my calendar I’ve had no issues on the phone.
Webpage and app work like a dream on my s& edge with the most recent android update. I would suggest contacting support…they’re very fast and very helpful
When I go into Workouts or Calendar on my smartphone (Samsung S8), i tloads the page but I can’t swipe down (or scroll down as there is no scroll bar). So I can’t see more than one page worth of info, which on a smartphone is not very much.
Based on the suggestions above, if I reload the page again in the web browser, the functionality suddenly occurs and I can swipe down.
Not sure what causes this glitch, but at least it looks like this may be a work around.
To be clear for others with the same problem, RELOAD the CURRENT PAGE TO BE ABLE TO SWIPE DOWN.
To be clear, I have not been using the App, I was just using chrome browser on the smartphone.
(I rarely find apps better than a chrome browser as I want to be able to do what I choose via browser controls rather than what an App developer has decided. Also, I don’t like many of the security compromises you have to agree to when using most Apps.)
Having said that, I will look at the TrainerRoad app, but now I have leaned about the refresh “solution” I will probably stick with chrome.
Based on comments in various other threads and on the podcasts, TR is working to bring the apps to parity with the web site for calendar. If you use the phone app, certain operations will send you to your web browser, some may not be available or may be clunkier. Known problem. Work in progress.
If you can’t swipe down on the browser page, try reloading. Reload solves it for me every time. I’m not sure if that’s is a TR web code thing, the mobile browser is trying to save data or what, but it only happens on mobile.
I find running workouts on a phone fine and can edit calendar in mobile browser but prefer desktop browser.
YMMV based on your patience and attitude toward technology.
I will say, I got a Samsung tablet for Christmas and trying to fiddle with my calendar on it gets nowhere fast. So I think I do have to feel a bit for the people who have complained about the switch.
One cause of this is that when you use the hamburger menu it adds overflow: hidden css to the body (in the nav--open css module). This then isn’t removed when the navigation happens, so you can’t scroll until a page refresh resets the css. Someone add that to jira.
Thank you Mark.
I think this is the reason.
Pre mobile days I used to build websites and I had a feeling something in the code or css was causing this.
It seems the hamburger menu (the 3 little horizontal lines) has advantages and disadvantages.
Thanks for the technical reason why this happens.
I didn’t fully understand your solution. Going forward, is that something TR should implement on their website?
Yeah, this is just a bug that TR will need to take a look at. I’ll see if I can find the appropriate place to report it, probably just their support@ email address. (edit: and I’ve now done that)
I raised this a while back with support on ticket 133360.
Looks like it is becoming more of a big deal. I only use Android and it hits both use of web app in Chrome and sometimes the Android app on there (which is pretty limited anyhow).