Each time I start the TR app on my windows laptop, it says the user name/password I entered is incorrect. When I manually enter the correct info, it logs me in and everything works as it should. I have tried resetting my password to no avail. Somehow, it seems that simply starting the app is entering a bad username or password.
FWIW, I’m the only person who uses this computer or account.
Same problem here. Pretty annoying issue.
Tried the same “fix” from support with no luck. They basically gave me this in word form
I suppose you tried changing the windows credentials for the app, too?
That worked for one login. On the next start, I got the error message again.
Can you be more specific?
Thanks. I waded in before I saw this post and simply deleted the Trainerroad record under windows credentials, and now everything seems to be working again.
awesome. Problem fixed wins over being right
That issue was driving me bonkers, costing me AT LEAST 15 secs every morning.
Tell me about it. That extra 15 seconds of logging in could have totaled up to 90+ minutes of training over the course of a year, or clearly the difference between getting dropped and standing on top of the podium!
FWIW, it was your first post that sent me to Windows credentials. Thanks again.
Wohoooo! Thanks!
Finally, I can start to enjoy TR to the full, this has been driving me insane