Hi all, I am on vacation which I had planned as a vacation week not knowing what type of facilities would be available. I had a really hard 2 weeks moving into vacation so figured best case I would do a rest week worse case I wouldn’t ride. Turns out I have a good selection of spin bikes and I was able to create my own rest week using the workouts as a way to track HR and HR as a way to stay close to target. It has worked out great, but when I complete the workout it shows as completed, uploads to Strava as completed, but does not survey as completed (asks why I didn’t finish, which I answer equipment). It also gives me no TSS. Is there a way to fix this and get “credit” for the workouts towards my progression OR at a minimum manually enter TSS for the week?
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You may be best to contact support@trainerroad.com for direct help with this. But aside from that, are you actually completing TR workouts on the app?
Thanks! Yes I am using the app and just doing the workout without power and HR only. It just plays through and I adjust the effort on the bike using my HR as feedback. Just basic workouts where PE and HR should be close.
Then I guess I would expect the HR related aspect to work above, so could be worth a message to support to see what if anything is missing or off here.
I just tried and it seems to only be available with outdoor rides. Not sure why because to me this would be a good feature for situations like this. I am off to do fun stuff, but will message support to see if there is another way to get it added.
This is an active feature request to have HR data only for indoor workouts as well. Sorry for the trouble, I hope we can incorporate this soon!
exact same situation. used spin bike for prescribed workout (unpaired w/ phone); completed workouts, but no “how hard was this” survey; instead I got “why didn’t you finish, you worthless slacker” survey. I just entered it as “other workout” and fiddled with the intensity level until the TSS matched the actual workout. I want my credit!!
Your program is great and you are doing a great job with updates and improvements so no need to apologize! Just because it doesn’t show up on my TSS doesn’t mean it didn’t happen . It is a good tool for situations like this though, so adding that feature will be nice!