- I appreciate the thoughts and consideration.
Generally speaking, TR is open to discussion of all training platforms here in the TR forum. They have never stated anything specifically to me about what is and is not really “acceptable” here. That said, I feel it’s important to consider that dividing line ourselves.
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Discussion of features, pros/cons and the sort of comparisons like we see between things like bikes, head units and other related tech make perfect sense to me (Just like this topic started on, related to a new Xert feature and how it relates/compares to TR). I think TR can benefit from these comparisons and consider if they should impact their direction and choices.
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And for the types of discussion where someone values a feature in a different app, but wants something like that in TR, using the “feature-request” Tag in the “TrainerRoad Software” category is likely best. It can be discussed by all here and monitored by TR. That is the best tool we have for impacting the direction of TR outside of direct emails to their support path.
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Deeper discussion about other apps, actual use, function bordering on real “tech support” and such should probably move over to the appropriate channels for that app. All the ones I have seen mentioned (including Xert) have their own forums, tech support sites, FB groups and the like.
- I will be honest, when I read the suggestion that people should setup an Xert support thread on the TR forum because the Xert one was not great… I found it funny and flattering at the same time
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But seriously, the real deal support & discussion is best directed to the resources & services provided by the app developer IMO.